Orders over £50 go FREE

Orders over £50 go FREE

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Tel 01275 842 883

Our Returns Policy

We operate a no quibbles 14 day returns policy - so if when your kitchenware arrives it is not as expected, all we ask is that you return the item to us in a re-saleable condition and in undamaged packaging.

If you wish to return your kitchenware to us because it is damaged we require you notify us on the day of delivery that there is a problem and indicate whether you want a replacement or a refund. Please email customerservices@thecookskitchen.com to notify us of any damage.

The Big Kitchen
Returns Department
Unit 6
Old Mill Industrial Estate
Old Mill Road
Portishead
Bristol
BS20 7BX

If you have any questions/comments about our returns policy, you should email info@thecookskitchen.com.

Testimonials

Your service exceeds every company I have ever dealt with, you truly care about your
customers. On top of that, the pans I ordered are of superb quality.

Testimonials

Your service exceeds every company I have ever dealt with, you truly care about your customers. On top of that, the pans I ordered are of superb quality.

Copyright © Big Kitchen (Bristol) Limited . Unit 6, Old Mill Road Industrial Estate, Old Mill Road, Portishead, Bristol BS20 7BX, UK. Registered in England and Wales.
Registration number 11294722. Tel 01275 842 883. Email info@thebigkitchen.co.uk

 

Copyright © Big Kitchen (Bristol) Limited . Unit 6, Old Mill Road Industrial Estate, Old Mill Road, Portishead, Bristol BS20 7BX, UK. Registered in England and Wales.
Registration number 11294722. Tel 01275 842 883. Email info@thebigkitchen.co.uk

 

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