Delivery Time & Costs
All orders are shipped via our couriers DPD or Royal Mail.
Next Day Delivery (UK Mainland Only)
Orders placed before noon for which you have paid for next day delivery will arrive the following day. Orders placed after noon will arrive the day after the following day.
All standard deliveries will arrive within 2-3 working days. Please note that during the festive season Royal Mail can take a little longer.
Next Day Delivery
Order before 3.30pm Monday to Friday for UK next day delivery. Additional charges apply at checkout. Friday orders may be delivered on a Saturday depending on DPD in your area or will arrive Monday.
Please note, if you require delivery to an International country you will be asked to pay customs charges. You will be contacted by our carrier to arrange payment. Ceramics, Porcelain, China and Glass items are not insured by couriers and we will not refund / replace them if damaged. Purchase at your own discretion.
If your order is a back order please allow up to up to 28 days for delivery.
We would be happy to gift wrap your order. If you would like your order gift wrapped please select this option on your order form, indicating the occasion your loved one will be celebrating. We will gift wrap your kitchenware and attach a gift tag with a personal message from you to the recipient. To see our full terms click here.
Our shipping and handling charges are as follows :
Delivery to England, Wales and the Scottish Lowlands.
Standard £3.50 (over £50 FREE), Next Day £8.50
Delivery to England, Wales and Scottish Lowlands, over 2 kg in weight
Standard £4.95 (over £50 FREE), Next Day £12.00
Delivery to the Scottish Highlands & Islands, the Isles of Wight and Scilly
Delivery to Northern Ireland*
From £ 15.00
Delivery to Europe (including Channel Islands)*
From £45. If you place your order we will contact you to advise of the shipping cost.
Delivery to the USA*
From £60.00 If you place your order we will contact you to advise of the shipping cost.
Delivery to the Far East and Australia*
From £90.00 If you place your order we will contact you to advise of the shipping cost.
Delivery to the Rest of the World*
From £120.00 If you place your order we will contact you to advise of the shipping cost.